Frequently Asked Questions

Senderos at South Mountain is located at the base of South Mountain Park, providing breathtaking views and perfect access to hiking & biking trails. 

Residents will enjoy a brand new pool, spa, fitness center with Wellbeats Fitness on-demand system, gas BBQ grills, dog bathing stations, and a bike repair station for those who like to cruise the trails at South Mountain.

Its standout feature is direct access to South Mountain Park’s extensive hiking and biking trails and scenic mountain views — a major draw for nature lovers and fitness-focused residents. Beyond just proximity to trails, the community appeals to people who enjoy outdoor recreation like horseback riding nearby at Ponderosa Stables and exploring the desert landscape.

The community features large 1–3 bedroom floor plans with open kitchens, in-unit washers/dryers, designer finishes, smart home tech, and attached garages — attractive for both everyday comfort and remote work lifestyles.

Online reviews highlight friendly staff and responsive maintenance, which many residents cite as part of their positive living experience.

The following is what we verify as part of our qualifications:

-Income Gross monthly income must be 2.5 times the base rent. (Example: If base rent is $2,000/month, you must gross at least $5,000 per month or $60,000/per year.)
-Rental history, current, and past. We review any judgments, skips, and collections. If you have a rental collection, please provide documentation showing it has been paid in full.
-Credit and Background are required to complete all applicants as standard screening.
-Pet Screening: If you have pets, a pet screening is required as part of the application process. Applicants without pets will also be required to complete a no-pet profile.

No, we do not have a Valet Trash or Technology package fees. We do have the following addition fees when and if applicable; View/Premium, Pet(s), EV charger, and Short-term.

Electricity, with Salt River Project (SRP) you will need to set up before the move-in date. Also, Cox service for cable /internet. We set up water, sewer and trash, through third party provider, Conservice.

Yes, it must current and have Senderos at South Mountain as interest party and P.O BOX 498067 Cincinnati 45249

Rent payments can be made online through the resident portal or provide payment inside the leasing office to a Senderos' Team. Acceptable forms of payment are a cashier check/ personal check and online payment. No money orders or cash will be accepted.

We do accept Pet(s), 2max allowed. Weight limit: 55 lbs. Breed Restriction: Pit Bulldog, Chow, Rottweiler, Doberman, German Shepard, Mastiff, Staffordshire Terriers, or any mix of these dogs. No reptiles, rabbits, hamsters, ferrets, snakes or rodents of any kind. 

No park but we have onsite two (2) designated unfenced grass areas for pet(s) to be walked with a leash.

Yes, each apartment home has two parking spaces.

No, however, we offer Luxer-One, locker as a convenience for you to pick up your package(s). If a package does not fit in a locker, it gets delivered to your front door.

We do not offer after-hour lock-out. You need to contact a Locks-Smith for any after-hour lock-out. If you are locked out during our regular business hours, we would be able to assist you.

Yes, please reach out to our Leasing Office directly for all the details. 

Appointments are preferred but are not required. Walk-ins are welcome during our office hours. For weekend hours, please refer to our "Open House "schedule on our website or call 844.808-5404.

We also offer self-guided tours for those unable to visit during business hours. You can conveniently schedule a tour online at a time that works best for you. Self-guided showings are available Monday through Friday from 8:00 AM and 7:00 PM, as well as on weekends.
 

Yes, we have team members available during business hours, Monday — Friday: 9:00 AM - 5:30 PM. If there is an emergency that cannot wait, such flood; plumbing, back up toilet in one bedroom, no electricity, please contact the emergency maintenance team member.